You can use the Free plan of Morningmate for free forever, without having to register a card. Morningmate Starter plan costs US$8.99 per user per month when billed annually and US$11.99 per user per month when billed monthly. Advanced plan is a one-fixed pricing for up to 300 users. It costs US$199 per month when billed annually and US$249 per month when billed monthly. All Morningmate subscription doesn’t have a minimum number of users required.
*Morningmate pricing is also available in other currencies, including EUR (€), GBP (£), and JPY (¥), depending on your billing region.

You can use a credit card to pay for any plan. You can also choose to be invoiced and pay by ACH or wire transfer for all plans and billing cycles.

If you choose to pay by credit card, you’ll see the first credit card charge from Morningmate on the day you purchase a paid plan. Here are some other times you’ll see charges:

On your monthly renewal date if you pay monthly.
On your annual renewal date if you pay annually.
On the last day of the month if you pay annually and there’s an outstanding balance for adding new members.

You can change billing cycles or switch to invoicing at any time.

Morningmate is built with strong security at its foundation. We are ISO/IEC 27001, CSA STAR, and GDPR compliant, ensuring high standards for data protection.

Our service is hosted on secure, SOC 2-compliant servers via Amazon Web Services, with 24/7 physical security and biometric access controls. We also support hosting on trusted cloud providers like Google Cloud and Microsoft Azure.

Your data privacy and security are a top priority. For full details, please visit our Privacy Policy page.

Yes, Morningmate offers an on-premises deployment option for organizations that require full control over their data and infrastructure.

We also provide private cloud hosting options on leading platforms such as AWS, Google Cloud, and Microsoft Azure.

To learn more or discuss the best fit for your organisation, please contact our sales team.

Morningmate may be required to charge VAT, GST, or other applicable taxes on your subscription based on local tax laws and regulations.

In some regions, VAT or GST may not apply if your organization is registered for these taxes. If you are VAT or GST registered, please enter your registration number during checkout to ensure any eligible exemptions are applied correctly.

Yes! After your 14-day free trial of our Pro Unlimited plan, you'll automatically be downgraded to the Free version if you choose not to subscribe.
The Free plan is available at no cost—forever.

Please note that once you downgrade, you will lose access to features exclusive to our paid plans.

Yes, you can change both your plan and billing cycle at any time through the Customer Portal in the Admin Console.

To upgrade or downgrade your plan (e.g. from Starter to Advanced, or vice versa), simply click "Update subscription" and follow the guided steps. You’ll also have the option to switch between monthly or yearly billing—note that yearly plans are billed as a one-time payment for the full year.

Before confirming, you’ll be able to review the updated billing details based on your selections. You can see a more detailed guide here.